Contact Us
Need help? Explore our support options and find answers to your questions.
In-App Support
Get instant help directly from the Sparklaxy app. Our support team is available 24/7 to assist you with any questions or issues.
Help Center
Browse our comprehensive knowledge base with step-by-step guides, tutorials, and answers to frequently asked questions.
Frequently Asked Questions
How do I get started with Sparklaxy?
Simply download the app from the App Store or Google Play, create your account, and start trading your gift cards instantly.
What gift cards do you accept?
We accept all major gift card brands including Amazon, iTunes, Google Play, Steam, Netflix, and many more. Check our supported brands section for the complete list.
How long does payment take?
Most payments are processed instantly after gift card verification. Some cards may take 2-5 minutes for verification, and payments are transferred immediately after.
Is my information secure?
Yes, we use bank-level 256-bit SSL encryption to protect all your data and transactions. Your information is completely secure with us.
Trading Tips
Check Card Balance First
Always verify your gift card balance before trading to ensure accurate quotes.
Keep Cards Secure
Never share your gift card details publicly. Only enter them in the secure app.
Trade During Peak Hours
Get faster processing by trading during business hours when our team is most active.